Sunday, October 19, 2008

Which segment are you?

We've started to distill out the key questions we need to ask to identify who can benefit most from Freedom of Choice. Aside from all the technical prerequisites regarding applications, we've identified 3 key dimensions. They are.....

1. IT Skill - how capable is a user to support themselves. Will they be their own worse enemy? or do they have sufficient skills that they can make and perform basic IT decisions themselves.

2. Role Risk - does the users role within the business support freedom of choice. In 'standard' risk speak - how would they be assessed on Confidentiality, Integrity and availability perspective. e.g. Someone handling customer support issues probably represents more risk than a typical knowledge worker - thereby the IT 'freedom' they are granted may need to be a reflection of that risk.

3. Appetite - Will the users be inherently motivated and happy with the idea that they can make more IT decisions themselves.

Our hypothesis, is that if you find the 'right audience' which is sufficiently motivated, represents an acceptable levels of risk to the business and is sufficiently skilled, the experience of Freedom of Choice will be deeply satisfying.

If you want to know if you're such a person we've put together 15 simple questions which you can find here. It takes 5 mins to complete, and we'll email you the results as soon as we've had a chance to perform the analysis.
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